Pre-sales Consulting Service
Building Success from First Contact
1. Multi-channel Consultation
✓ Digital: Real-time Chat/Video Support
✓ On-site: Facility Assessment and Technical Proposal
2. Customized Solutions
✓ Requirement Mapping Workshop
✓ 3D System Simulation
3. Risk Management
✓ Regulatory Compliance Audit (EHS/Sustainability)
✓ Feasibility Report with Contingency Plan
✓ Industry-validated References
Sales Implementation Service
Precise Execution, Guaranteed Results
1. Contract Execution Excellence
✓ Dual Assurance: Quality Verification + Quantity Fulfillment
✓ Strict Compliance: ISO-certified Multi-stage Inspection
2. Turnkey Deployment
✓ Certified Installation Team
✓ Customized Operator Training Program
3. Service Philosophy
✓ Consistent Standards for All Customers:
✓ Expert Team - Certified Technical Specialists
✓ End-to-End Commitment - Passionate Project Ownership
After-Sales Commitment
Continuous Excellence Post-Delivery
1. Warranty Guarantee
✓ Mechanical Failures
✓ Component Defects (Excluding Consumables)
✓ Exclusions: Human Factors and Force Majeure
2. Lifetime Support Ecosystem
✓ Software: Perpetual Upgrade Rights
✓ Hardware: Cost-Based Maintenance After Warranty Period
3. Rapid Response Protocol
✓ ≤24-Hour Remote Diagnostic Response
4. Customer Success Program
✓ Quarterly Technical Webinars
✓ Dedicated Account Manager
✓ Multilingual Support Portal (EN/ES/HU/SRB)